Get your gifts on time! Please review our Winter Holiday Order Deadlines below:
HOLIDAY ORDER DEADLINES:
CHRISTMAS: U.S. (12/8) - Canada (12/4) - Rest of World (11/20)
HANUKKAH: U.S. (12/4) - Canada (11/27) - Rest of World (11/18)
Holiday order deadlines (or order-by dates) are recommended dates by which you should place orders for in-stock products, for the best possibility to receive them in time for the holiday.
We’ll be working hard to get your orders to you on time. We encourage you to shop early, as delivery services anticipate delays.
During peak holiday seasons, weekends, or high traffic promotions, processing orders may take longer than 3 business days.
We will automatically notify you via email once your order has shipped.
Transit Guidelines via Destination:
- Applies to in stock, non-pre-order items.
- Orders will ship via UPS or US Mail (USPS), depending on the weight of the shipment.
- Shipments can take up to 10 business days to arrive.
- Shipments can take up to 21 business days to arrive.
International shipments (including Canada and Mexico):
- International orders will be shipped via international post (mail).
- Factoring in transit time & local Customs Authority holds, please allow up to 8 weeks for delivery.
- We do not have tracking information available for international shipments.
- In accordance with updates to Brazilian law & to help decrease lost orders, carriers will no longer permit delivery without a tax ID.
- You will be asked for your tax ID number at checkout.
- United States:
- On occasion, a purchased item may be backordered at our warehouse & will not ship with the rest of your order.
- In these cases, we will ship the remainder of your order to you as soon as possible.
- If a backordered item cannot be shipped to you within 30 days, we will contact you with an offer to cancel & refund any applicable items on your order.
- If expedited shipping is an option at checkout, orders must be placed by 10am PST on weekdays, for the order to ship that same day.
- Orders placed after 10am PST on weekdays will ship out on the following day.
- Orders placed on weekends will ship on Monday.
- If an item is out of stock, it will ship via expedited delivery once stock has been replenished.
- Expedited shipping is not available for PO Boxes or APO/Military addresses.